Fiammetta Acernese
Englischviertelstrasse 22
8032 Zurich – Switzerland

Data Controller Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: +41 78 610 52 00

Types of Data Collected

The Personal Data collected by this Application, either independently or through third parties, include: first name; last name; phone number; email; usage data; tracking tool.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific information displayed before the Data collection.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application.

Unless otherwise specified, all Data requested by this Application are mandatory. If the User refuses to provide them, it may be impossible for the Application to provide the Service. Where certain Data are indicated as optional, Users may choose not to provide them without any consequence on the availability or operation of the Service.

Users who have doubts about which Data are mandatory are encouraged to contact the Data Controller.

The possible use of Cookies—or other tracking tools—by this Application or third-party service providers serves to provide the Service requested by the User, in addition to the further purposes described in this document.

The User is responsible for the Personal Data of third parties obtained, published, or shared through this Application.

Methods and Place of Processing of the Collected Data

Methods of Processing

The Data Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.

Processing is carried out using IT and/or telematic tools, with organizational methods and logic strictly related to the purposes indicated.

In some cases, besides the Data Controller, other subjects involved in the organization of this Application (administrative, commercial, marketing, legal staff, system administrators) or external parties (third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) may have access to the Data. These may also be appointed, if necessary, as Data Processors by the Data Controller. An updated list of Data Processors can always be requested from the Data Controller.

Place

The Data are processed at the Data Controller’s operational offices and in any other place where the parties involved in the processing are located. For more information, contact the Data Controller.

User Personal Data may be transferred to a country other than the one in which the User is located. For more information on the place of processing, the User may refer to the relevant sections of this document.

Retention Time

Unless otherwise specified, Personal Data are processed and stored for as long as required by the purpose for which they were collected and may be stored for a longer period due to legal obligations or based on User consent.

Purposes of Processing the Collected Data

User Data are collected to allow the Data Controller to provide the Service, fulfill legal obligations, respond to requests, defend its rights, detect fraudulent activities, and for the following purposes: Contacting the User, SPAM Protection, A/B Testing, and Statistics.

For detailed information on the purposes of processing and the Personal Data used for each purpose, Users may refer to the section “Details on the Processing of Personal Data.”

Details on the Processing of Personal Data

Personal Data are collected for the following purposes and using the following services:

  • Contacting the User
  • SPAM Protection
  • Statistics
  • A/B Testing

Additional Information for Users

Legal Basis of Processing

The Data Controller may process Personal Data relating to the User if one of the following applies:

  • the User has given consent for one or more specific purposes;
  • processing is necessary for the performance of a contract with the User and/or for pre-contractual measures;
  • processing is necessary to comply with a legal obligation to which the Data Controller is subject;
  • processing is necessary for a task carried out in the public interest or in the exercise of official authority;
  • processing is necessary for the legitimate interests pursued by the Data Controller or by a third party.

The Data Controller will clarify the specific legal basis for each processing upon request.

Further Information on Retention Time

Unless otherwise stated, Personal Data are processed and stored for the time required by the purposes for which they were collected and may also be stored longer due to legal obligations or User consent.

  • Personal Data collected to fulfil a contract will be retained until the contract has been fully performed.
  • Personal Data collected for legitimate interests will be retained until such interests are met.

When processing is based on User consent, the Data Controller may store the Data until consent is withdrawn. The Data Controller may also be required to store Personal Data longer if required by law or an authority.

At the end of the retention period, Personal Data will be deleted, and rights such as access, deletion, rectification, and data portability can no longer be exercised.

User Rights

Users may exercise certain rights regarding their Data, including:

  • withdraw consent at any time;
  • object to processing;
  • access their Data;
  • verify and request rectification;
  • request restriction of processing;
  • request deletion of their Data;
  • receive their Data in a portable format or request transfer to another controller;
  • lodge a complaint with the competent data protection authority.

Users may also obtain information regarding the transfer of Data abroad and on the safeguards adopted by the Data Controller.

Right to Object

When Personal Data are processed in the public interest or to pursue a legitimate interest, Users may object to such processing for reasons related to their particular situation.

Users may object at any time to the processing of their Data for direct marketing purposes, without providing any justification.

How to Exercise Rights

Users may send a request to the Data Controller using the contact details provided in this document. Requests are free of charge and will be handled within one month.

Additional Information on Processing

Legal Defence

User Personal Data may be used for legal defence in case of misuse of this Application or related Services.

Specific Information

Upon request, the Application may provide additional information concerning specific services or the collection and processing of Personal Data.

System Logs and Maintenance

For operational and maintenance purposes, this Application and any third-party services may collect system logs that may contain Personal Data (such as IP addresses).

Changes to this Privacy Policy

The Data Controller reserves the right to update this privacy policy at any time by notifying Users on this page and, if technically and legally feasible, through the contact information available.

Users are encouraged to regularly check this page.

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